3-Way Calls

The best way to duplicate your efforts!

When calling to follow-up with your prospect it is always best to have somebody else on the phone with you ... your sponsor or team leader.  This will really help you to establish credibility right from the start and EMPOWER your business to grow and duplicate.  When people see you use your team leaders they will realize that a support network is in place for them to also use. 

Many team members will resist 3-way calls because they are afraid the prospect will feel "ganged up on" and will be offended. First of all, the vast majority of our calls are "cold market" and distributors need not worry about pestering family and friends. 

When we do call friends and family members, the reasons you want a team leader on the phone with you are two-fold:

1) The first people that you call will usually be your best prospects. Do you want to take a chance that you could "blow away" your best prospects because you have not had proper training and experience? Would you consider going sky diving without the proper training first? If you start making calls by yourself without training and team support (3-ways), the results will likely be the same as sky diving on your own... you will take a very hard fall. 

2) You owe it to your family and friends to provide them with enough good information to make an informed business decision. Your sponsor or team leader is not on the phone to hammer on the prospect or "hard sell," but to ensure that your prospect can get all of his/her questions answered. Also, you want to present 24/7 in the best possible light, so that your prospect can make an educated decision.

First 3-Way Call

The distributor calls team leader and discusses the call prior to the appointed time. Distributor puts team leader on hold by depressing the "flash" key or the "hook" button (where the handset hangs up). The distributor should get a couple quick tones and then a regular dial tone, at which point he/she can dial the prospects number. When it starts ringing, press the flash key or hook button again to re-connect the team leader. Here is the script when the prospect answers:

Distributor: "Sam, hi this is Peggy. I'm calling to follow-up on the website that you visited. I have on the phone with me one of my business partners (team leader's name), who is here because I am relatively new and I thought you would have some great questions that he can help us answer. Sam this is (team leader)."

At this point the team leader will take over the call and your job is to listen, take notes, and learn. Here is what the team leader might say:

Team Leader: "Hi Sam. How are you this evening? Are we catching you at a good time? Great! We appreciate you taking the time to talk with us. First I want you to know that I am strictly here to answer questions, fill in the gaps, and help provide the information you need to make a good decision. This is a very important decision and our job is to provide you with sufficient information to make an educated decision. The one favor I need to ask you is that you not say yes or no until you have received enough information to thoroughly research this business and make a good decision. Will you do that for us? Thanks! Now, did you get some time to do your homework and review the website?"

From here the team leader is going to handle the call as he/she feels fit, but it will be a very comfortable call for all involved.

Now, if you are doing the calls with your team, you should follow the script for the team leader, which will help make them more comfortable with the calls.

We recommend that every new distributor do at least 30 3-way calls before they start talking with people on their own or doing 3-ways with their team. After 30 calls the distributor will have heard all the main objections and questions, plus the answers. The best way to do these 30 calls is to have the team leader do all of the call on the first 10. During the second 10, the distributor should do the first part of the call with the team leader handling objections or answering questions. The new distributor should do all of the calls on the third 10 with the team leader on for back-up.

The following are examples of how the second and third sets of calls should go.

Second Set Of 3-Way Calls

Distributor: "Sam, hi this is Peggy. I'm calling to follow-up on that information that I (sent/dropped off to) you. I have on the phone with me one of my business partners (team leader's name), who is here because I am relatively new and I thought you would have some great questions that he/she can help us answer. Sam this is (team leader). 

Team leader and prospect say "Hi", then distributor continues... 

Distributor: "Sam, did you get a chance to do your homework and review our website? (If yes, continue) That's great and did you get a chance to review it? (If no, set a time to call again) (If yes, continue) Excellent! What did you see that you liked the most? What did you find most interesting? What questions can we answer?"

Team leader should now answer questions for the distributor.

Third Set Of Calls

Use the same script as in the 2nd set, except that the distributor will answer questions and call in the team leader only when he/she gets stuck.

3-way calls are not only effective for quick and efficient sponsoring, but it is also a great training tool. A new distributor will learn much more by listening in on some calls than by you telling them what to do.

Key Benefits

Distributor - fewer negative calls, better closing ratios, build team quicker. 

Team Leader - opportunity to train, help new distributor create quick income, build own team. 

Prospect - opportunity to hear different perspectives on the business, get all questions answered, make a good decision. 

3-way calls are a true win-win-win situation and a critical part of your success!

If you are not using 3-way calling, you will probably not achieve the highest degree of success that you could. Your income with 24/7 Internet Marketing will be directly proportional to the number of 3-way calls that you do each day ... in both rolls ... as a sponsor and as a distributor.

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